SHIPPING POLICY

Shipping Policy – The Basta Store

At The Basta Store, all products are handmade and produced in limited quantities. Orders are processed with care to ensure quality before dispatch.

1. Order Processing Time

Orders are processed within 2–4 business days after confirmation
Processing includes quality check, packaging, and dispatch preparation
Orders are not processed on Sundays or public holidays

2. Shipping Method

All orders are shipped through India Post, ensuring reliable delivery across India, including remote locations.

3. Delivery Timeline

Estimated delivery time after dispatch:
Metro Cities: 6-8 working days
Other Locations: 10-12 working days
Delivery timelines may vary depending on location and external factors.

4. Shipping Charges

Shipping charges (if applicable) will be calculated at checkout
Any applicable charges will be clearly displayed before payment

5. Order Tracking

Tracking details will be shared via SMS or email once the order is dispatched.Customers can track their shipment directly using the provided tracking link.

6. Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:
-Courier delays from India Post
-Weather conditions
-Public holidays or unforeseen circumstances
The Basta Store is not responsible for delays once the order has been dispatched.

7. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping details
If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.

8. Order Status

Customers will receive updates at key stages:
-Order confirmation
-Dispatch notification
-Tracking details

9. Contact for Shipping Queries

For any shipping-related questions, contact us with your order details:
Email: thebastastore@gmail.com
Phone: +91 79800 97212

Important Note

By placing an order with The Basta Store, you agree to this Shipping Policy.